eufy Security, Wireless Video Doorbell S220 Add-on with 2K Resolution Video, Easy Self-Installation, Enhanced Home Security, Cost-Effective, Compatible with HomeBase 1, 2, 3, E

Excellent Function and Reliability
What I like: Very sharp video, microphone pics up sound very well, human recognition mode nearly flawless and have only had two alerts to non-human movement in the six months it’s been installed, easy installation and synchronization with the home base, great amount of options for customization preferences, very fast response from the time it detects until it notifies you (95% of the time), and it was a good infrared lighting system when needed.Issues so far after six months: I clicked the live view one time while I was out of town and then decided to click out of it and just watch the recorded video of someone who had left a package. It was taking awhile to load as I had spotty cell service where I was and so I clicked back out and then on live view. This confused the doorbell and it took itself offline. When I got home that day, I could not get the doorbell to recover no matter what I did according to both the instructions or a message board for Eufy. I decided to remove the batteries from the device (which you need a jeweler’s screwdriver to do) for 30 seconds, and then I put it all back together. That solved the issue and it hasn’t happened since.The batteries are only lasting about 2 months but my house has a very high volume of in and out traffic, so I don’t necessarily think it’s a issue, but just to show what the rate is, I have about 10-20 instances of people going through that door a day.I have friends with the other brands and no matter what brand they have, they think theirs is the best and that may be. However, I’m very happy with this system and have added other Eufy cameras to the system and am very pleased with them all.

Good camera
 

Great Fit!
My old video door bell crashed and when looking for a replacement, I found Eufy. Since I already had Eufy’s cameras installed at the house, I thought this would be an easy fit. It was easy to connect (this camera had a battery but was made to be hard wired) to the installed system. A bonus was that the chime rings on the home base as well as the old door chime! The connection to my existing account was seamless. Great product.

DO NOT PURCHASE: Worst security system with various flaws
Think about this: There are a lot of one star reviews for a reason. . .UPDATE (10/04/2022):Customer service response to the current issues:”Unfortunately, if your order has expired its 12-month warranty, and if the device is defective, we are sorry that we are not able to arrange a replacement for you according to our warranty policy. However, we register all defects and evaluate them statistically. These statistics enable us to identify any increased defect rates or concentrated product problems, so thank you very much for letting us know about your product.”Be warned, small issues from the start with the entire eufy system only to have it breakdown after 2 years.  And nothing can be done about it with customer service.DO NOT BUY THIS SYSTEM!UPDATE (09/29/2022):This eufy system has gone from bad to worse.  Battery low, so cam 2c charged.  Last charge hardly lasted long at all.  Now camera, after fully charged, unable to play live video.Deleted device. Added device. Restarted homebase. Still no work! Restarted wifi. Deleted device. Added device. Restarted homebase. Still no work!  Deleted device. Now UNABLE TO ADD DEVICE!  After multiple tries Still unable to add device. Restarted everything. STILL UNABLE TO ADD DEVICE!This has gone from bad to worse.  There is always some issue that happens with this eufy system.  It’s horrible and frustrating. So damn disappointed with eufy.DO NOT BUY ANY OF THEIR PRODUCTS!UPDATE (12/16/2020):Have had the system for approximately three months. Also purchased indoor cameras a few weeks after first purchase. Problems still occurring but past time period to initiate refund. Contacted Eufy customer support on numerous occasions who suggested different settings and system upgrades but errors still occurring even with various adjustment settings. Customer support responds with the same excuse that their tech team is working on the issues. Thought that it could possibly be the 2C cameras that were defective and, in one email, offered to send replacements. Then, in another reply, offered to send a Pan/Tilt indoor camera as a replacement. It was a nice offer, but the issues are with the outdoor 2C cameras and not with the indoor cameras at all. In one reply, customer support offered a $25 refund for the unsolved issues. $25?! That was insulting.DO NOT PURCHASE THIS SYSTEM!I cannot stress that enough. Poor system. Multiple false alarm issues. Dysfunctional Zone feature. Inconsistent notifications (sometimes it will capture a person, sometimes it won’t). Faulty AI. Horrible customer support.DO NOT PURCHASE THIS SYSTEM!‐————————————–THE GOOD:Camera has decent image quality. Set up fairly simple.Battery powered 2C camera will last a few months as long as AI does not filter out too many events.Will record and store events locally (no subscription fees).THE BAD:AI will detect numerous false detections (ex: shadows detected as human faces). No matter how you adjust the sensitivity or activity zones the system will give frequent false alarms of shadows presenting as a human. Very distracting. Also, how would you pay attention to a REAL alert when you are constantly bombarded with false alarms. The eufy system cries wolf a lot. So much, that you become reluctant to have the siren on at all.Activities Zones that are set up are useless. Basically, you get a set of colored rectangles on your app while eufy still detects outside of those zones (which also drains the battery). And the zones that are set up are inconsistent when detecting movement (same problem as other reviews). Sometimes you will get a notification and sometimes you won’t. Adjusting the sensitivity level higher does not help with the inconsistent notifications. It does, however, help with catching more activity outside the established zone.Indoor cams require a micro SD card to record events. Otherwise it is just a camera. Would be better if the indoor cam could link up with the Homebase2 and store recordings there. Would also be better if the Homebase2 had a micro SD storage slot instead.Geofencing does not work at all for multiple users. Even with one person in the zone while one is out of the zone eufy will change the security system to “Away”. Geofencing will also place a family member “out of the zone” even if that person hasn’t left the zone all day. Geofencing is also inconsistent across different units. One indoor camera will report a different status than the home system (Homebase2). Have reported issue to eufy support. They have responded fairly quickly, however the system updates that were provided did not solve the problem. After reading the eufy forums, the Geofencing issue has been a problem for a long time and it has not been resolved.After weighing the GOOD vs the BAD, the eufy system does not perform well as a home security system and I WOULD NOT RECOMMEND THIS SYSTEM. It will not provide adequate security protection.

J’ai récemment installé une sonnette connectée Eufy Security et je suis très satisfait de mon achat. Voici pourquoi :Qualité d’image exceptionnelleRésolution 2K : Les images capturées par la sonnette sont d’une netteté remarquable, même en basse luminosité. J’ai pu identifier clairement les visages des livreurs et des visiteurs, même de loin.Vision nocturne efficace : Les LED infrarouges permettent de voir clairement ce qui se passe devant votre porte, même la nuit.Champ de vision large: L’angle de vue est suffisamment large pour couvrir l’ensemble de mon entrée, ce qui me donne une vue d’ensemble de ce qui se passe.Installation simple et rapide et batterie longue durée.

Det är en super produk är jättenöjd