Product Description
TOUCAN 2K HD Video Doorbell

Video Doorbell
TOUCAN doorbell camera are equipped with 1080P HD cameras to ensure you can see your visitors clearly day or night, and monitor everything going on outside your home in real time.
Product Features:
2K HD picture quality Two-way calling Night vision 2.4Ghz WiFi connectivity IP56 waterproof, sunproof, rainproof and snowproof PIR motion detection Encrypted cloud storage Simple installation
Video Doorbell Wireless

Two-way Audio Video Doorbell
Doorbell camera has a built-in microphone and speaker that supports two-way voice calls. We can interact with visitors at any time, no matter where they are, to ensure communication without barriers.
Video Doorbell with Night Vision

Doorbell Camera
Video Doorbell Camera is equipped with advanced infrared night vision technology, which still provides clear images in low-light environments. The camera is able to automatically detect changes in light and intelligently switch to night vision mode without the need for manual adjustments, ensuring optimal surveillance whenever you need it. The night vision function combined with the wide-angle lens design can cover a larger area, ensuring that you don’t miss any details when monitoring at night, enhancing your sense of security.
PIR Motion Detection and Timely Notification

Doorbell Camera Wireless
Doorbell camera features intelligent motion detection that sends an alert to your cell phone as soon as it detects suspicious activity, ensuring that you are aware of the security at your doorstep.
Ultra Safe 180 ° Wide-Angle

Wireless Video Doorbell
Doorbell Camera Wireless with a 180° wide-angle lens, the video doorbell is able to cover a larger surveillance area, allowing you to easily view your doorway and surroundings to ensure that no details are missed. You can clearly see visitors, couriers or anyone approaching the doorway, enhancing home security. With the mobile app, you can view the real-time footage of your doorway at any time, and the wide-angle view allows you to see what’s going on outside your door at a glance and stay alert at all times.
Simple and Easy to Install

Video Doorbell design is simple, equipped with detailed installation instructions, no need for specialized skills, you can easily complete the installation in a few minutes, quickly enjoy the smart home life.
Quick Reply in Times

Even when you are not at home, you can receive incoming notifications from your doorbell and interact with visitors via your cell phone, ensuring that you don’t miss any important visitors or deliveries. When someone rings the doorbell, you will receive a push notification immediately, responding to visitors quickly and without waiting. Compatible with smart home systems, you can control it via voice assistants (such as Alexa or Google Assistant) to further enhance the ease of response.
2K FHD Video Resolution, 180° HD Field of View: The video doorbell is equipped with 2K resolution with finer picture details for a clear, detailed image.180° ultra-wide angle head-to-toe field of view allows us to see a person or a package on the ground from head-to-toe with no blind spots.
Enhanced Night Vision: Doorbell camera is equipped with four infrared LEDs and a smart sensor to ensure that it produces clear video in the dark for all-weather security
Two-Way Talk,Real-Time Notification: The video doorbell has a built-in two-way voice feature that allows us to have a real-time two-way conversation with visitors anytime, anywhere. When motion is detected, a notification is immediately pushed to keep us informed of activity at the door.
Free Doorbell: All our doorbell camera come with a multi-functional doorbell. We can place it anywhere in your home, be it the living room, kitchen, balcony or bedroom. You can be notified at any time. Increase our convenience.
2.4Ghz Wi-Fi Compatibility: The doorbell camera is designed to connect to 2.4GHz WiFi networks, stable and fast link, no need to worry about network disconnection.
Secure Storage, 90-day Video History: Encrypted streaming and storage, playback and sharing of videos provides advanced security. Recorded video is automatically saved in the cloud, and you can subscribe to TOUCAN’s cloud storage to view 90 days of video history (available as a separate purchase through the app).
PIR Motion Detection, Smart Alert: Advanced motion detection function to monitor people or objects in motion. Immediate notification will be sent to our cell phone when there is any visitor or package delivery.
Long Lasting Battery, Rain and Snow Resistant: Our video doorbell works with Google Assistant and Alexa. It also has a built-in 5200mAh battery with 90 days of standby time on a full charge, reducing the number of recharges.IP56 rain and snow proof, can withstand any weather intrusion.
Ed Wood –
Revised Review: Great product and superb customer service
Revised 17 July 2020Eufy customer service reached out to me shortly after my post of the initial review. They asked if I would be willing to work with them to troubleshoot the issue. Since my issue was not critical and did not affect functionality or security, I agreed. Over a series of days, I performed tests and uploaded logs to their support staff, and any time that I had questions or comments, they replied to me quickly. Ultimately, the problem could not be resolved, and they replaced the doorbell without question. Now that I’ve been using the doorbell for close to a month, I can say that I am thoroughly satisfied with it. It is responsive, has great video quality, saves video locally instead of the cloud, can be powered by battery or existing wiring, can use existing doorbell chimes, chimes on the Homebase hub, chimes and announcements on Amazon Alexa. I have nothing but positive comments about this device and Eufy’s customer service (thanks Daisy).I’m leaving the original review below, because it documented my observations and discoveries when I first installed the doorbell, and they may be helpful to new users. Any problems that I experienced in the original review have been resolved.************************Original ReviewI really didn’t need a fancy video doorbell, as I live in a gated community on a dead-end street with very little traffic and few visitors. However, I replaced my front door and thought that it would be a good time to replace the original old-school doorbell while I was at it. I chose this product primarily because of the local storage. I have very slow Internet (20MB down, 1.3MB up), and other products which relied on cloud storage would not have worked for me. I also chose wired installation instead of battery so that I would not have to charge the battery manually 2-3 times a year.Installation was relatively straightforward, but I found that motion detection was not working. In fact, the doorbell failed to respond until I was only a few feet away. I contacted Eufy support, and without hesitation they told me to submit a request for an exchange, which I did. A few hours later, I found a setting in the “Power Manager” section that had three options: Optimal Battery Life (default), Optimal Surveillance, and Customize Recording. The default setting is doorbell only with no motion detection. If that was mentioned during setup, I did not see it. You would also think that the support techs (2 of them – one on live chat, and one on phone), would think to have me change that setting, since I am a new user with a new installation and probably using default settings. So, I changed the setting to Customize Recording, which enabled motion detection, and allowed me to set longer record times. Since I am using a wired setup, I don’t have to worry too much about long recordings depleting the battery.The next thing that I tried to do was download video clips from the Homebase to my iPhone while in my home wifi network. Every video that I tried to download SEEMED to download properly. There was a % download progress display, and the time to complete was appropriate for a 30 second clip, but the file saved to my photos was only the last 3 to 5 seconds of the clip. I repeated this multiple times with about 10 different files, with the same result. I then realized that all of these files were associated with an eventual doorbell push. So, I activated the system several times from motion detection only (without pushing the doorbell button) to see if it made a difference. Every single one of those clips would download to my iPhone in their entirety. So, it appears that if someone pushes the doorbell button, you are not able to download the full clip from the Homebase – only the last few seconds. This makes no sense to me, as the full clips are available and viewable on the Homebase, but they are apparently not fully downloadable. I have not yet contacted Eufy on this second issue – perhaps they’ll see it here and comment on it.The final observation is that it seems that video clips are more stable (when created and also when viewed later) if the Homebase is connected with ethernet instead of wifi. I have terrible Internet, but great internal wifi (Arris Surfboard Max Mesh), and videos seemed more jittery with more dropouts and freezes on wifi.I was pleased to see that I am able to receive alerts and view clips when my phone is on cellular, although the video is very choppy. This, I assume, is because the video is streaming to me over the Internet via my terrible home internet 1.3MB upload connection. I am actually OK with that, because I didn’t expect to be able to access anything away from home anyway.Overall, I am relatively happy with the device, and hope that some of these issues go away with firmware updates.
Ed Wood –
MG –
Easy setup, secure and no subscription fees!
I was looking for a video doorbell to replace my old wireless model that finally died. I wasn’t excited about having to subscribe to a service, or to have my video images broadcast over the internet telling the world every time I left my house. This doorbell offered the solution.There are other video doorbells out there without subscription services required, but Eufy is part of the Anker family of products. Anker is a name I’m familiar with. Since I have had good luck with Anker’s USB hubs, USB cables, and power cells I thought I’d give this a shot.So far, so good. The setup was easy. The video quality is pretty good, not “cinema” quality, but good enough to recognize people at the edge of the detection range.Initially, I had the doorbell notify me every time someone entered the detection area. It was cool to see delivery people drop off packages, but you also get alerts every time you leave and enter as well unless you put the unit to sleep first. I was getting 12 – 15 notifications a day and this caused the battery to drain fairly quickly. Since the notification feature isn’t something I need all the time I leave it off until I do need it. The good thing about the detection area is it WORKS well. No false alarms from wildlife or people walking by just outside of the set detection area. Once I hardwire the unit so that it has a constant supply of power, I’ll leave the detection feature on 24/7/365 again.NOTE TO EUFY/ANKER: It would be useful if one could program when to have detection on and off to get more out of the battery and not sacrifice security. Remembering to turn it on and off is a hassle.The app for your smartphone works well (at least the version for my phone does) and is intuitive. The app makes it is easy to manage your device settings and see who is at your door. YES, the app utilizes the internet to notify you and send you a video, but I can disable that feature and the videos are stored LOCALLY on the base unit, not in the cloud.All that and no subscription fee or internet privacy concerns.
MG –
JRH –
Once installed, the EUFY camera and doorbell work very well
The unit I have is the EUFY 2K model with the inside base unit. This means it easily connects to your internet router but is not wireless. It must be directly plugged into the router. Once installed, the doorbell rings through the base unit. The base unit has 16 GBytes of storage and is not expandable. Old videos are easily deleted to free up space. Images are sharp and can be expanded on your phone. Unfortunately, there is no app for a PC. This is a negative.Installation of the outside unit is easy. Drill two holes and tighten the two screws. If you have a wired bell, then you will have more difficulty. Ther is almost no room for wires between the battery and the mounting plate. Using the supplied extensions is almost impossible unless you cut out a section of the wood in the door frame. The unit needs to have an included spacer to allow for such an installation without needing to cut into the wood.The bottom line is that I am quite satisfied with the EUFY unit. It works well and only detects humans if you select that setting. It does give an indication of the battery status. You can monitor your door continuously if you want to watch but not save the video. There are no monthly fees but you can purchase an extended service if you want. The quality of the unit is very good.
JRH –