DEKCO 2K Security Camera Outdoor 2Packs, WiFi Outdoor Security Cameras Pan-Tilt 360° View, 3MP Surveillance Cameras with Motion Detection and Siren, 2-Way Audio, Full Color Night Vision, Waterproof

Great cameras so far
I purchased 2 of the outdoor Dekco cameras about a week or so ago. They are powered with a cord. The set up process was super easy and took less than 5 minutes per camera minus mounting time, which didn’t take long either. I have not yet purchased any SD cards, but chose instead to pay a small monthly fee to use the iCloud service for now. This would be better if it was one fee for more cameras, but it is currently $6.99/month for each camera.Besides that fact, so far I am pretty impressed with the cameras. The best features are the ability to move the cameras 360 degrees at the touch of a finger. The picture quality is great during the day and (color) at night. These cameras have a talk feature which is nice and also have some additional alarm features for unwanted guests.They also have a tracking feature that can be easily turned off in the app. This allows tracking on anything moving within the cameras viewpoint. Another great feature is the ability to view multiple cameras (up to 4 I believe) on one screen at the same time. I had a little bit of an issue with this at first and there is a chat area within the app. The customer service in the chat is awesome! They have responded very quickly with questions I’ve had multiple times and even followed up to see how it was going after the fact. I think I am going to be ordering a couple more as long as these keep working as they have been. 👍

Solid product so far
Just installed the first camera. Product arrived well packaged. Installation was straightforward with one exception. Pan and tilt work just fine and image is crisp. The exception is you need to do the setup BEFORE mounting the camera. I likely missed this in the instructions. The app didn’t show up in the App Store (IOS) but the 3D barcode brought it up. So far so good with the app experience.Two cautions: 1) the camera has a power dongle that plugs into the power cable. The dongle is only about 12″ so not much margin beyond putting it through a wall. The power cable is about 6 feet so your mounting location needs to be close to your power source or you need to live with an extension cord. The dongle is outdoor worthy. The power cable is not.

UPDATED – SD card not found, motion detection too sensitive – UPDATED
UPDATED 3/9/23. I have SD cards in each of my three cameras. One stopped working. This means it still takes still pictures to represent a notification but I can’t play any recorded video. It always says SD card doesn’t exist. This same camera also stopped responding to the remote controls that allow me to change the position of the camera. It’s useless. Just look at this pic of a fox. I wanted to play the recording to see if it’s showing interest in my fence. My cats freely roam inside that fence. I can’t tell because the video won’t play back. It did 3 days ago so WTF? I can’t count on it.My other two cameras are hit or miss. Sometimes the SD card can be played back. Other times it cannot. I have done nothing at times and it starts working again.I have also tried rebooting, deleting and re adding the cameras. Even if it worked to correct the issues, the same problems come back again. I cannot count on the camera actually recording video so should something happen where my home is robbed, for example, I have no confidence I will have a record of it.UPDATED 5/22/22. The company reached out and were very generous to provide me with a new camera and SD card. I tested and so far it’s working flawlessly. I’ve raised from 2 to 4 stars because I am very happy with the service provided. The camera records quality video and I love that i can change the angle of the view remotely. I stand by my 4 star review, however, because it is still overly sensitive which means I turn off alerts entirely. It’s time consuming to proactively scroll through hundreds of images to find the few times it actually captured something. I use my cameras to capture wildlife that comes close to my cat’s enclosure and to capture my cats attempting escape so that I know if it has any weak points. What’s important to me, is that I have the footage should i need it.ORIGINALI want to love this camera but it’s so frustrating. “SD card not detected” had been a common error that’s getting worse. One day it works, the next day it can’t be found – and I’ve made zero changes so who knows why. And then if I just wait awhile, it’s detected again. However, now it’s failed and have come back for 3 days, so far.Here’s what happened: Everything broke on one camera – meaning, I couldn’t even get love video – so I moved my working camera to that spot. The only variable change being that I unplugged it to move it. Plugged it in, got live video and was so happy until an event got logged. When I went to play it back “No SD card detected”.I cannot figure out how to contact support. Within the app there are faqs that do not address this issue. Since it doesn’t detect the card, I can’t reformat it and don’t have an error to Google.The other issue is that the motion detection is hyper sensitive. A piece of dust can set it off. I could learn to move with this (you might as well have continuous recording on if it’s raining, though). I have wyze cameras that don’t get set off by rain or really anything but moving animals, people or vehicles so I know it’s possible to have far better tech. I turned off notifications due to constant alerts with false positives. It means scrolling through hundreds of pictures to see if anything notable happened. And yes, I played with motion detection settings and turned off certain blocks in the viewing area. Didn’t matter.I also wish there was a way to disconnect the camera from it’s mount. If I have to reset the camera, I have to unscrew it from where I’ve placed it. Super annoying and contributes to procrastination of troubleshooting and make me less interested in investing. These issues are why I bought wyze outdoor cameras. That’s $250 that this company could have had. But I still want the two that I have to work!Finally, the cloudedge app never closes and drains my phone battery. I have Android. I always get notifications to force close it.What I love is the ability to remotely move the camera angles. I also think they are attractive.I would love an email address where I can submit a help ticket.