eufy Security eufyCam S330 (eufyCam 3) 4-Cam Kit, Security Camera Outdoor Wireless, 4K with Integrated Solar Panel, Face Recognition AI, Expandable Local Storage, Spotlight, No Monthly Fee

Very Satisfied
Pros: Adding SanDisk 240GB SSD to Home Base, for increased storage, and formatting was smooth and easy. Installation of cameras very straightforward (app tutorial included) and Eufy app set up very intuitive (initial charging at Home Base prior to camera installation can take a few hours). Customization and options for individual cameras excellent. Solar charging has kept cameras at approximately 95% charge over two weeks with thousands of incidents recorded. Color and black and white night vision have excellent clarity. 4K resolution is excellent. Dual microphones very sensitive with very good sound quality in app. Ability to turn Home Base into a Wi-Fi extender is an excellent feature for extending range.Cons: no app for PC. Ability to share a camera, or a location, for 24 hours, but no events accessible and no controls for each camera during live feed (almost entirely designed for mobile use through app). Speakers built into cameras to speak through can break up at times if set on full volume.Excellent quality and features overall.

Not completely reliable
Update: Sept 5, 2024After 1 year of usage*Super unreliable software upgrade.** Mobile app does not show motion detection on the events tab consistently.**Super unreliable support staff (takes 24 hr after each email communication (with each reply of just one question or answer) no consistent communication.***Super unreliable system as a whole.May be good only until the warranty period.If you think you are saving money with no monthly payment and securing your home (just wait until your warranty expires) they will treat you worse than a 3rd world country customer service staff. It has been over a week and they have not been able to figure out why and how all of my cameras stopped showing the motion detection on the event tab of the phone (after the recent update). They don’t accept the responsibility of their software update error rather assume on whether the camera was fully charged etc?As a security system: your job should be to make your customer feel secure; if you fail on that — you have failed yourself, not us. Customer can always fire you by buying another product of another reliable brand. And, thanks for your slowest customer service.—————————————————– The review below was reviewed previously (previous year)It is a 5 star product but 1 star less for not customer friendly customer service. 1 star less for inconsistent service and video quality when we zoom the video.The BAD:It’s well designed and built with some defects.1. Camera shows connected but fails to detect motion consistently (1 to 2 times) each month. Not just 1 camera but all. There was no videos for motion detected events two days straight.2. Anti theft alarm does not work unless someone completely screws off the camera and starts to shake it off. I thought my 1 camera was like that and got the replacement but it turns out ALL cameras are dumb like that.3. Replacement was sent with prepaid USPS label, my work schedule did not work with USPS schedule and I asked if I could get UPS label but I was TOLD to drop it today to avoid the warranty. I had to praise his customer service skills.4. Image/ Video is only good when it is not zoomed in. Even in just 4X zoom it cannot even see the face properly (forget 8X zoom) but the way it is advertised is you can even see a grain.5. Very low level alarm sound. Only thief shaking the camera (not unscrewing the camera – because camera don’t make noise until you shake it) will hear it. There was a cable guy installing the cable in my house, he accidently hit the camera and it turned upside the alarm was so low I did not hear inside the house and only realized after 30 mins of Installation was completed.Now The GOOD:1. Motion detection is quiet good if installed properly – it works.2. Night vision is good- but battery drains fast if used in color night vision mode3. Easy installation4. No monthly fees. But it has its cost. I ended up using professional monitoring service also because this is not fully reliable.

I purchased this unit for the wireless aspect, and no fees. It has a high capacity hard drive that stores tons of video footage. I have been seeing lots of wild animals and creepers in my yard. All the videos are clear and the cameras even have solar charging built right into them. Only issue is you need to install them with a clear view of sun (not under a porch or awning) to be able to charge them. Software is sleek and easy to use.

El sistema cumple con todas las expectativas en instalación y puesta en marcha.

Me encantaron. La imagen muy nítida, el sonido muy bueno. Solo le falta mejorar la visión nocturna porque es deficiente.