Product Description
TOUCAN 2K HD Video Doorbell

Video Doorbell
TOUCAN doorbell camera are equipped with 1080P HD cameras to ensure you can see your visitors clearly day or night, and monitor everything going on outside your home in real time.
Product Features:
2K HD picture quality Two-way calling Night vision 2.4Ghz WiFi connectivity IP56 waterproof, sunproof, rainproof and snowproof PIR motion detection Encrypted cloud storage Simple installation
Video Doorbell Wireless

Two-way Audio Video Doorbell
Doorbell camera has a built-in microphone and speaker that supports two-way voice calls. We can interact with visitors at any time, no matter where they are, to ensure communication without barriers.
Video Doorbell with Night Vision

Doorbell Camera
Video Doorbell Camera is equipped with advanced infrared night vision technology, which still provides clear images in low-light environments. The camera is able to automatically detect changes in light and intelligently switch to night vision mode without the need for manual adjustments, ensuring optimal surveillance whenever you need it. The night vision function combined with the wide-angle lens design can cover a larger area, ensuring that you don’t miss any details when monitoring at night, enhancing your sense of security.
PIR Motion Detection and Timely Notification

Doorbell Camera Wireless
Doorbell camera features intelligent motion detection that sends an alert to your cell phone as soon as it detects suspicious activity, ensuring that you are aware of the security at your doorstep.
Ultra Safe 180 ° Wide-Angle

Wireless Video Doorbell
Doorbell Camera Wireless with a 180° wide-angle lens, the video doorbell is able to cover a larger surveillance area, allowing you to easily view your doorway and surroundings to ensure that no details are missed. You can clearly see visitors, couriers or anyone approaching the doorway, enhancing home security. With the mobile app, you can view the real-time footage of your doorway at any time, and the wide-angle view allows you to see what’s going on outside your door at a glance and stay alert at all times.
Simple and Easy to Install

Video Doorbell design is simple, equipped with detailed installation instructions, no need for specialized skills, you can easily complete the installation in a few minutes, quickly enjoy the smart home life.
Quick Reply in Times

Even when you are not at home, you can receive incoming notifications from your doorbell and interact with visitors via your cell phone, ensuring that you don’t miss any important visitors or deliveries. When someone rings the doorbell, you will receive a push notification immediately, responding to visitors quickly and without waiting. Compatible with smart home systems, you can control it via voice assistants (such as Alexa or Google Assistant) to further enhance the ease of response.
2K FHD Video Resolution, 180° HD Field of View: The video doorbell is equipped with 2K resolution with finer picture details for a clear, detailed image.180° ultra-wide angle head-to-toe field of view allows us to see a person or a package on the ground from head-to-toe with no blind spots.
Enhanced Night Vision: Doorbell camera is equipped with four infrared LEDs and a smart sensor to ensure that it produces clear video in the dark for all-weather security
Two-Way Talk,Real-Time Notification: The video doorbell has a built-in two-way voice feature that allows us to have a real-time two-way conversation with visitors anytime, anywhere. When motion is detected, a notification is immediately pushed to keep us informed of activity at the door.
Free Doorbell: All our doorbell camera come with a multi-functional doorbell. We can place it anywhere in your home, be it the living room, kitchen, balcony or bedroom. You can be notified at any time. Increase our convenience.
2.4Ghz Wi-Fi Compatibility: The doorbell camera is designed to connect to 2.4GHz WiFi networks, stable and fast link, no need to worry about network disconnection.
Secure Storage, 90-day Video History: Encrypted streaming and storage, playback and sharing of videos provides advanced security. Recorded video is automatically saved in the cloud, and you can subscribe to TOUCAN’s cloud storage to view 90 days of video history (available as a separate purchase through the app).
PIR Motion Detection, Smart Alert: Advanced motion detection function to monitor people or objects in motion. Immediate notification will be sent to our cell phone when there is any visitor or package delivery.
Long Lasting Battery, Rain and Snow Resistant: Our video doorbell works with Google Assistant and Alexa. It also has a built-in 5200mAh battery with 90 days of standby time on a full charge, reducing the number of recharges.IP56 rain and snow proof, can withstand any weather intrusion.
Chris –
The first one I received ended up being defective, but Ring made it right.
**Update**Ring had an executive support representative (named Rudy) reach out to me based on my original review. Rudy scheduled an appointment with me and we did some troubleshooting over the phone on my ring device. We discovered that it was an issue with the actual device, so Rudy sent me a replacement device. I installed the replacement ring device today and so far everything is functioning perfectly. The install this go around was a breeze and the device setup went very smoothly. The video is crystal clear and the audio is crisp. Rudy was very personable and easy to talk to. I could tell he was genuine about trying to get to the bottom of the issue, and figuring out if it was something on my end or the actual device that was the issue. Once he figured out it was the device itself he had no problems sending me a replacement. Based on this experience I would definitely purchase other ring products.*****************************************I havenât been able to get this to work since Iâve had it. It worked for about a week, then started randomly ringing my doorbell. I changed my doorbell transformer and mechanical chime thinking that would fix the issue. The unit is currently pulsing white and will not go into setup mode or do anything. I have attempted to reset it several times. Iâve also cut the power and turned it back on attempting to get the unit to reset and it will not do anything. Ring support has been less than helpful. Iâd go with another brand before wasting my money on another ring product.
Chris –
Drew Lankford –
Works great and great piece of mind with a couple of caveats before you buy
Cliff notes*************It’s great assuming your doorbell transformer meets Ring’s voltage recommendations, your wifi signal strength is adequate, you properly configure motion detection settings/alerts and your internet connection speed is decent. Video quality is adequate but not great. It’s good enough to see what is happening at your door.*************We have a couple security cameras already but they are wired to an NVR recording box and the notifications are so slow or don’t even send that I can’t really rely on it for real-time notifications.For a while I’ve resisted the notion of paying for surveillance when I can just get a cam with built in SD storage and a nice app like the Wyze cams (which I have inside and love) but having motion and video alerts and footage that can’t be stolen or storage get corrupted and a well made phone app is worth $3 a month. I also like that if I decide to add more Ring cameras I can add as many as I want with the 10 dollar plan. Take notes here Nest.As for the doorbell itself, install was straight forward. I did have to upgrade my transformer for this. I installed the Endurance pro 24v unit. It was only a few bucks more than the 14v devices which apparently are the bare minimum Ring recommend. I figured that the extra voltage gives me some headroom to add a smart thermostat if I decide to do that in the future and after discovering how much of a pain it was to access my doorbell transformer in the attic, I’m glad I only had to do this once. Make sure you locate yours before deciding on this model doorbell or the Ring 2 which would have been at least an hour or two shaved off the install time.Once I setup the motion detection zone, basically all false positive alerts are gone. I have the motion detection setting in the middle of the 5 settings. Lowering it doesn’t detect the postman at the mailbox despite it being in the motion zone.Notification on my phone is instantaneous. I tested while walking up to the door and it had notified me and I had pulled up the app before I even got to the door both when connected to my home wifi and when on LTE. The remote chime installed without any issues as well.Speaking of home wifi, this seems to be a big sticking point for some owners. I used an android phone app to measure signal strength at my door and it was around -60db (the closer to 0, the stronger the signal). As a network engineer who has implemented numerous small business and commercial wifi installations, for reliable video streaming, I would say if your signal strength at the door is -65 or closer to zero, you’re good. If it’s higher than -65 like -70 or -75~80, I would strongly recommend investing in upgrading your home wifi with a decent mesh setup like google’s wifi, Orbi or EERO mesh. This will allow you to have a wifi access point closer to your door offering a much stronger signal for the doorbell to connect to. Wifi range extenders are hit or miss. They’re less expensive than upgrading to a mesh setup but those have to piggyback off your existing wireless instead of just being a part of it and is generally more trouble than it’s worth for the average user to setup.The final piece of this working well is your internet speed both upload and download. If you are in a rural area with less than a 10 Mbps connection down and less than 2 Mbps upload, you will probably not have the best experience as this thing is both having to upload/stream video data to Ring’s servers and your phone is having to stream/download it from their servers. Ring’s video is not that high of bitrate (quality) but still needs to stream that data to their servers before you can even download/see it.If your ISP is metered, you need to be aware that the doorbell is constantly sending video footage. Mine has uploaded 600 megabytes of data in 4 days. At that rate, it will transfer about 4.5 gigs of data in a month. If your data is capped, be sure that you have the headroom to allow the doorbell to stream video footage. FYI it needs to stream this because if something is triggered, that portion of the stream is probably flagged as something you should see and it snips the motion detection part of the stream and sends it back to you. This is why you see your activity video and at first nothing happens and then you see whatever it is that triggered the motion alert. It was recording before it actually saw something move.The only real gripe I have is that sometimes when you open the app to view an event that just got recorded, the app will say that it’s processing and not available to play yet.
Drew Lankford –
Desiree –
Video quality
A waste of money. I guess buying anything refurbished is a bad idea. The camera doesnât work. It senses motion and takes several seconds to start recording, then a second later it freezes.Unfortunately for me I discarded the box too soon, or I would have returned it. A total waste of moneyAfter this review Link a Ring tech expert reached out to me. He was very methodical in finding out what the problem was. Turned out he suggested that a Chime Pro would solve the problem. He was right.He gave me a code which made me get no charge at the end of the purchase.No more delay in recording or freezing of images. Working as it should.Thank you Link. Much appreciated.
Desiree –