Smart Switch, WiFi Smart Light Switch Compatible with Amazon Alexa and Google Home, Neutral Wire Needed, with Remote Control, Timing Schedule, No hub Required MK36 (1Pack)

Needs some improvement
While we were able to get it to work, key points to why it was more difficult are what I’m leading with. 1) some home wiring is NOT easily identified and 2) the instructions did NOT explain faceplate assembly. So I’m going to explain those two things here and hope the manufacturer fixes this issue for other buyers. In the meantime, reviewers; please read if your frustrations might be saved by these reasons.First, ground and neutral (green and white) were very easy to do. None of my home wires are color coded but I suggest you take a picture of your switch box assembly as you can use that. Or, only detach the ones you are connecting. Ground to ground for each box are together for each and all neutral for BOTH switches in a dual plate will be clustered together. In my case, this attached six white wires under one cap. Now, you may mix up the ‘black’ and ‘red’ as many have but the good news is that if you switch the current back on and the light on your switch isn’t coming on, you just need to alternate the red/black for each switch box. For this reason, do not attempt to attach the faceplate and just let the switch boxes hang until you’re certain they are properly powered. Either set up a camera from your phone to look at the switch from the breaker to detect the light when you turn on the breaker or get someone to yell if it comes on. You will need to then turn it back off to switch the wires and test again or just to safely seat the switches and continue assembly.The directions do NOT explain that you must disassemble the face plate from the cosmetic cover and that the back piece sits behind the switches themselves; you don’t need to detach the wires to pull them through if you attached the wires before noticing this, just carefully pull one switch through at an angle enough that you have room to do the same to the other. You will notice that the back piece has little pegs that line up to the switch boxes and the part that says up will be facing out and you seat them again that then screw all of this in to the screws together. Done right, the cosmetic piece just fits right in.Also adding that if you fail to pair either to the Smart Life app while blinking, simply press in the manual switch for a few seconds until the light goes off and remove pressure. It will blink again so you can attempt another pairing.This is a wonderful switch but if it weren’t for the fact that my dad and I with very different strengths and personalities were helping each other, this might have been very frustrating to figure out. The instructions are very lacking for alternative wiring types and was oddly blank of any considerations for the faceplate at all. Keep in mind, I do not know if the single plates are as forgiving of attaching the back piece without completely disconnecting the wires to fix the missed step later. Luckily the double plate does since it is a single opening.I hope the company is kind enough to add these to future kits so I don’t have to cross my fingers people will find this review before they have to backtrack/start over or think their product is defective. For amateur installs, there should be some much clearer notes to guide what seems to be easily overlooked mistakes.I really hope this helps, everyone, because a smart switch is so helpful and worthwhile once you’ve managed to conquer the novelty installation stage! Best of luck!

Easy to install and set up for remote access
East to install. Paired quickly to remote acces. Automatic on and off. You can set the schedule you want. Purchased in 2023 and March 2024 (less than 9 months) it stopped working. I reached out to Manufacture and they replaced it. Great customer service

Cheap, easy installation, but bad quality.
I bought three of these switches. Initially, they were easy to install and use, and the app worked well. But after a few months, it became very difficult to trigger the switch by pressing it. I have to press hard several times to turn it on or off. My family is frustrated. I’ll look for a better brand and toss this one in the trash.

Physical SwitchStopped Working
Installed and connected to WiFi easily. Sadly the ability to physically turn on and off has stopped on one switch. It now only works via voice control.

Very good and easy to install.

Installation wasn’t that easy, had to get an electrician friend to come and help us out. It’s a double switch, which we wanted for our light and fan in the bedroom, could only figure out how to make them work together. So when we turn on the light, the fan comes on too. There’s probably a way to do it separately, but can’t figure that out.

So I’ve got these wired in and working and they do work well now that I’ve got them installed. However, for being sold as set to install in a 2-gang there were issues. The biggest one I had was that the instructions in the box only give you wiring for a single plug instead of how to put 2 plugs together in one switch box. (If you’re reading this, group the neutrals – the white cables – together with all the neutral wires in the switch box under a single cap. Do the same for the grounds (green). Daisy chain or fork the hot wire (black to black). The load wire (red) should each connect to it’s own wire – probably black – exiting the box. And if you think you have 2 hots coming into the box, chances are one of them goes to the next box so keep them linked or the next box won’t have any juice)My other issue was that the plate covers included did not match the pictures in the product listing. In fact they didn’t actually work with these switches at all unless you like having a 3 mm gap behind the plate. Thankfully the original plates that we had still worked but pretty shoddy to send out non-matching plates.